Our fittings and switches are handcrafted with the utmost care and the best materials. Therefore, they are very durable and repairs are extremely rare. If something needs to be repaired, we are of course happy to help you to restore your favorite item to its original condition. The prerequisite is, of course, that it is an original TECNOLINE product. If you would like to use our repair service, you have the following options:
On the one hand, you can contact a specialist retail partner in your area. They will then process your repair order with us. You can find the appropriate dealer in your area on our dealer overview.
Or you can contact us directly:
TECNOLUMEN GmbH & Co. KG
Lötzener Str.2-4
D-28207 Bremen
Germany
Phone: +49 (0) - 421 - 430 417 - 0
Fax: +49 (0) - 421 - 4986 685
Email: info@tecnolumen.de
Please tell us which product it is exactly and what damage has occurred. Photos can be very helpful for our team to estimate the extent of the repair. We will then contact you and discuss the repair process with you.
We would also be happy to take on the refurbishment of your TECNOLUMEN products – price and delivery time on request.
Ni – polished nickel-plated brass
• Nickel develops a subtle, natural patina over time
• Nickel-plated fittings are not suitable for outdoor use, garages or damp basements
• Gently remove light soiling and fingerprints with a dry microfiber cloth
• Please only remove stubborn dirt with a gentle washing-up liquid, then rub the surface dry thoroughly
• For occasional care and polishing, we recommend Nigrin Metalpolish, available from specialist retailers
• Please do not use any cleaners that contain acid, alcohol, petrol, scouring particles or other aggressive components
Nimatt – brass matt nickel-plated
• Nickel develops a subtle, natural patina over time
• Nickel-plated lights are not suitable for outdoor use, garages or damp basements
• Gently remove light soiling and fingerprints with a dry microfiber cloth
• Please only remove stubborn dirt with a gentle washing-up liquid, then rub the surface dry thoroughly
• Please do not use any cleaners that contain acid, alcohol, petrol, scouring particles or other aggressive components
Chr - brass polished chrome plated
• Gently remove light soiling and fingerprints with a dry microfiber cloth
• Please only remove stubborn dirt with a gentle washing-up liquid, then rub the surface dry thoroughly
• For occasional care and polishing, we recommend Nigrin Metalpolish, available from specialist retailers
• Please do not use any cleaners that contain acid, alcohol, petrol, scouring particles or other aggressive components
V2A – brushed matt stainless steel
• Suitable for outdoor use (Caution, iron in the immediate vicinity can lead to rust film!)
• Carefully work up scratches and worn areas with a rough sponge
• Do not use polishes or cleaners with abrasive particles
V2Apol – Edelstahl poliert
• Suitable for outdoor use (Caution, iron in the immediate vicinity can lead to rust film!)
• Scratches can be repaired at any time with commercially available polish
• Normal detergents and glass cleaners are suitable for cleaning
• Do not use any cleaners with scouring particles
M - polished brass
• Polished, unvarnished brass will develop a natural patina over time
• Polishing agents and polishes are suitable for working up the surfaces; special brass polishes are commercially available